blueBriX
Technical Support Specialist
Kochi, Ernakulam
via Adzuna
First seen Sep 15 · last seen 2d ago · via Adzuna
The posting, as published
The Role As a Technical Support Specialist at blueBriX, you will be the first and second line of defense for healthcare organizations that depend on our EHR platform to deliver patient care every single day. This is not a passive ticket-closing role — you will own the full lifecycle of support incidents, from initial triage and diagnosis at the L1 layer through to deeper technical investigation and resolution at L2. You will work directly with clinical and administrative users, understand the n…