Customer Service Representative

Job Title: Customer Support Executive – US Healthcare (Inbound Voice) Location:Salt Lake, Sector V, Kolkata (On-site with complimentary cab drop facility) Shift & Schedule: 1. Night shift aligned with U.S. time zones 2. Monday to Friday working days 3. Fixed weekends off – Saturday & Sunday Role Overview: 1. Handle inbound calls from U.S. healthcare customers. 2. Understand customer concerns and provide accurate resolutions. 3. No sales targets involved in this process. Requirements: 1. Strong …