Product Hub SRE

Role Summary   The Oracle Product Hub SRE Manager will be responsible for the support reliability and BAU running of  Oracle Product Hub (OPH) , ensuring prompt and sustainable solutions to incidents and problems.  You will resolve issues and implement solutions all while adhering to SLAs and internal governance and audit requirements.  You will communicate issues effectively to users and stakeholders and drive root cause analyses as required. Key Responsibilities   1. Production Support & Continuous Improvement   Ensure service reliability of OPH in line with established SLAs.  Facilitate root‑cause analyses for issues as required.  Support Architect lead initiatives optimize performance, reduce manual work, and enhance automation.  2. Support Integration with EDMCS  (Enterprise Data Management Cloud Service) Collaborate with the OPH Integrator and  EDMCS  team to resolve incidents concerning the integration between both systems.  3. Support Integration with RMCS  (Revenue Management Cloud Service) Collaborate with the OPH Integrator and  RMCS  team to resolve incidents concerning the integration between both systems. 4. Quality, Controls & Compliance   Maintain strong data quality, lineage, and validation controls.  Support audit and compliance requirements for Finance, Accounting, and Regulatory functions.  Ensure proper implementation of attribute changes and hierarchy modifications.  Skills & Experience Required   Technical Skills   Proven experience of supporting Oracle Product Hub  (mandatory):   A strong understanding of: Catalogues & item classes  Lifecycle workflows  Product attributes  Import/Export (EGO, FBDI)  Experience with  EDMCS :   Hierarchy management  Mappings, validations, and approvals  Good understanding of  RMCS :   Product catalogue and revenue attributes  Revenue allocation methods and POB setup  Pricing and SSP-related attributes  Exposure to:   Oracle Integration Cloud (OIC)  SQL and data modelling  Other ERP (Oracle Cloud/SAP) and CRM/Billing systems.  Functional Skills   Good understanding of:   Product lifecycle & governance  Pricing and revenue recognition Product-to-accounting mappings Ability to communicate efficiently and efficiently Experience with Finance processes, Billing, and Revenue Operations.  Qualifications   Bachelor’s in Computer Science, Information Systems, Engineering, or related field.  12–15+ years in ERP/OPH roles.  Shown experience with  Oracle Product Hub ,  EDMCS , and  RMCS  integrations is desirable.  Experience in large, complex global organisations preferred.  London Stock Exchange Group (LSEG) Information: Join us and be part of a team that values innovation, quality, and continuous improvement. If you're ready to take your career to the next level and make a significant impact, we'd love to hear from you. LSEG is a leading global financial markets infrastructure and data provider. Our purpose is driving financial stability, empowering economies and enabling customers to create sustainable growth. Our purpose is the foundation on which our culture is built. Our values of Integrity, Partnership , Excellence and Change underpin our purpose and set the standard for everything we do, every day. They go to the heart of who we are and guide our decision making and everyday actions. Working with us means that you will be part of a dynamic organisation of 25,000 people across 65 countries. However, we will value your individuality and enable you to bring your true self to work so you can help enrich our diverse workforce. We are proud to be an equal opportunities employer. This means that we do not discriminate on the basis of anyone’s race, religion, colour, national origin, gender, sexual orientation, gender identity, gender expression, age, marital status, veteran status, pregnancy or disability, or any other basis protected under applicable law. Conforming with applicable law, we can reasonably accommodate applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. You will be part of a collaborative and creative culture where we encourage new ideas. We are committed to sustainability across our global business and we are proud to partner with our customers to help them meet their sustainability objectives. Our charity, the LSEG Foundation provides charitable grants to community groups that help people access economic opportunities and build a secure future with financial independence. Colleagues can get involved through fundraising and volunteering. LSEG offers a range of tailored benefits and support, including healthcare, retirement planning, paid volunteering days and wellbeing initiatives. Please take a moment to read this privacy notice carefully, as it describes what personal information London Stock Exchange Group (LSEG) (we) may hold about you, what it’s used for, and how it’s obtained, your rights and how to contact us as a data subject . We're proud to have been recognised as a Great Place to Work® in India ‘25. Career Stage: Manager London Stock Exchange Group (LSEG) Information: Join us and be part of a team that values innovation, quality, and continuous improvement. If you're ready to take your career to the next level and make a significant impact, we'd love to hear from you. LSEG is a leading global financial markets infrastructure and data provider. Our purpose is driving financial stability, empowering economies and enabling customers to create sustainable growth. Our purpose is the foundation on which our culture is built. Our values of Integrity, Partnership , Excellence and Change underpin our purpose and set the standard for everything we do, every day. They go to the heart of who we are and guide our decision making and everyday actions. Working with us means that you will be part of a dynamic organisation of 25,000 people across 65 countries. However, we will value your individuality and enable you to bring your true self to work so you can help enrich our diverse workforce. We are proud to be an equal opportunities employer. This means that we do not discriminate on the basis of anyone’s race, religion, colour, national origin, gender, sexual orientation, gender identity, gender expression, age, marital status, veteran status, pregnancy or disability, or any other basis protected under applicable law. Conforming with applicable law, we can reasonably accommodate applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. You will be part of a collaborative and creative culture where we encourage new ideas. We are committed to sustainability across our global business and we are proud to partner with our customers to help them meet their sustainability objectives. Our charity, the LSEG Foundation provides charitable grants to community groups that help people access economic opportunities and build a secure future with financial independence. Colleagues can get involved through fundraising and volunteering. LSEG offers a range of tailored benefits and support, including healthcare, retirement planning, paid volunteering days and wellbeing initiatives. Please take a moment to read this privacy notice carefully, as it describes what personal information London Stock Exchange Group (LSEG) (we) may hold about you, what it’s used for, and how it’s obtained, your rights and how to contact us as a data subject . If you are submitting as a Recruitment Agency Partner, it is essential and your responsibility to ensure that candidates applying to LSEG are aware of this privacy notice.