Senior Engagement Manager

Position: Sr./Engagement Manager Nature of work: Responsible for managing named customers' relationship and ensure we deliver and demonstrate our value proposition by leveraging industry best practices in BPM / ECM domain. EM works closely with CRM and Delivery Head to meet the business goals and targets. Role definition: Business Acts as a SPOC between the Customer and Newgen (both delivery and account management teams) Positioning Newgen’s Product and/or services to the customers. Identify co…