HCLTech
Service Desk Analyst
Noida, Ghaziabad
via Adzuna
First seen Sep 21 · seen live today · via Adzuna
The posting, as published
INTERNATIONAL VOICE / NON VOICE is must Excellent Communication with International Voice Support experience. Hands on experience in Mobility related Application & Desktop/General system related issues Good experience in Troubleshooting Outlook, VPN, Citrix, VDI related issues. In-depth experience knowledge on MS office/O365 Experience in Telecom will be added advantage. Roles & Responsibilities. To maintain high efficiency in handling escalated calls from L1 team. To resolve tickets within agre…